At The Table of Thanks

The End and the Beginning - a Leading Questions post

The following post was originally published at my Leading Questions blog. It is my perspective on the changes in leadership and organizations that mark the dramatic difference between the 20th and the21st centuries. I share it here as background and context for all the posts that appear here. An ongoing compilation of Leading Questions posts is available as Leadership for the 21st Century.

****************************************************************************************************

Seeing what's coming

What if our past experience instead of illuminating the future, obscures it? What if the way we have always approached a problem, or the conduct of a single day, or the organization of our work makes it more likely that we end up not accomplishing what we envision?

Working in planning processes over the years, I've concluded that people can see what they want, but fail to reach it because of how they go about it.  We can imagine the future, but not see the path that will take us there. This gap in our abilities is becoming more acute as the ways we have worked are becoming less effective.

From another perspective, we rarely see the end of something coming, or the beginning of the next thing. We tend to see in retrospect.  Our aversion to change, I believe, is largely because we don't like surprises. We defend the past hoping that it is sustainable into the future, even if we see a better, different one.The past, even less than ideal, at least seems known and more certain, more secure, more stable, more predictable, more confortable, at one level.  It does not mean that it is satisfying or fulfilling, but it seems safer. 

As a result, instead of providing us a sound basis for change, the past can inhibit us from achieving the vision that we see. Instead, we live by a set of cultural forms that must be defended against change. In other words, the form of the way we live and work remains the same even after its vitality has gone. 

Change that has come

What impresses me about our time is how fast change is happening, and how quickly things we thought were normative seem less relevant.

Ten years ago, websites were the rage. You weren't on the cutting edge of business without one. Today, Facebook, Twitter, LinkedIn and a host of other social media platforms are the norm for a business. Twenty years ago, CDs were the norm. Now, digital I-Tunes downloads. Thirty years ago, the Soviet Union was the West's nemesis, now militant Islam. Forty years ago, Vietnam and racial equality were the dominant issues of our time. Now we have an African-American President, and Howard Schultz wants Starbucks in Vietnam. Fifty years ago, President Kennedy was challenging the nation to go to the Moon within the decade. Today, the government is putting space exploration on the back burner as space travel is becoming privatized.

Could we have imagined these changes?  Possibly. We'd probably not be able to see how they'd happen. That is the curious thing about visions and visioning. We can imagine the end, but not the means.  The pathway to the future goes through today and tomorrow. Yet, we are captives of our past thinking and experiences.  They are the measure of what is possible and what can be done.

The End and the Beginning

I have been reflecting, in particular, on these thoughts over the past several months.  I've tried to step back without prejudice and identify what I see without reducing it down to a few simple categories. What I do see are the markers of change in three broad areas.

For one it is the The Beginning of the End, for another The End of the Beginning, and for another, surprisingly, The Beginning of a long delayed Beginning.

Some of this reflection was prompted by a conversation about a project event to take place later this year. It was a discussion about how businesses function. The contrast was between a focus of work as a set of tasks to be done and the importance of human interaction in meeting organizational goals. I realized coming out of that conversation that this project, for me, represented a turning point in human and organizational development. It provided a picture of the past and the future. The past as the Industrial model of business organization and the future of organizations as communities of leaders. That last phrase was what I envisioned a decade and a half ago when I began my consulting business. Only now, after all these years, do I see that simple idea beginning to have relevance for the way we live, work, organize and lead organizations.

What I see is:

The Beginning of the End of the Progressive ideal.

The  End of the Beginning of the Capitalist model.

The Emergence of freedom and democracy on a global scale.

The first two, Progressivism and Capitalism, along with modern Science, are the principal products of the age of Enlightenment.

The Progressive ideal believed, and still does by many of its advocates, that through government control of science and industry a free, equitable and peaceful world could be achieved. Conceived during the 19th century as a belief that society could be perfected, and as a counter-balance to the industrialization taking place in Europe and the United States, it was an utopian belief in a well-order, controlled, uniform world.

The Capitalist model was born in a belief that each individual should be free to pursue their own economic welfare, and not be forced by government rules or economic servitude to do that which they choose not to do. It was the ideology that provided the basis of the industrialization out which has come prosperity for more people in history and the rise of the modern middle class.

Both the Progressive ideal and the Capitalist model have brought great benefits and liabilities to society. They form the two sides of virtually every divisive issue confronting the world today. They are quite similar, yet in very different ways. Both are organized around the control of power and wealth. Both have been institutionalized in the large, hierarchical organizations in Washington and on Wall Street, and in similar institutions throughout the world.

Over the past decade, the Progressive ideal and the Capitalist model have begun to show their age. The assumptions that underlie these ideologies are being challenged by forces of change that are beyond their control. Because the control of global forces of change is problematic and less realistic.

A principal assumption of the Enlightenment is that we can know what we need to know by analytical decision making. In other words, by identifying the parts of a situation, we understand it, and therefore can design a strategic mechanism for controling the outcome.  This analytical process works very well in the realm of the natural sciences, less so in the realm of the social sciences. To paraphrase novelist Walker Percy, "Science can tell us how the brain functions, but not about the functioning of the mind."

At the beginning of this essay, I wrote of what I was seeing The Beginning of The  End of the Progressive ideal and The End of the Beginning of the Capitalist model. Neither of these observations are political statements. I am not a Democrat, nor a Republican. I am not a Progressive nor a Libertarian. I find none of the current choices of political affiliation representative of my own perspective and values. I speak as an outlier, not an antagonist. 

I see these ideological movements as products of a different time in history. The assumptions and the way of thinking that brought these ideologies into prominence are now receding in appropriateness. The conditions that gave rise to these ideas over the past three hundred years are now giving way to new conditions.  If progressivism and capitalism are to survive, then their proponents must change.

Emergent connection

These ideologies born in the age of Enlightenment share a reductive approach to knowledge. In other words, we gain knowledge and understanding by breaking things into parts. The assumption is that things are collections of discrete parts.  Yet, we know that in the natural sciences, the mixing of different chemical elements creates something new and different that cannot exist in any other way. Water being the most obvious example.

However, in the social realm, there is a shift toward emergent knowledge as the basis for understanding what is.  The emergent perspective sees connections and wholes rather than just parts. In a network of relationships, the value isn't one person, but rather the connections that one person has to other persons. 

Think of it as the difference between those radio ads selling lists of sales leads, and knowing the person who has a relationship with 100 of those buyers. The former is a list of contacts, of names and addresses. It is a parts list.  The other is a picture of a network of connections that one person has. This second picture is the picture of the future, for it is a picture of relationships.

We see emerging forces all around us. Again, this is not a political statement, but an observation. One difference between the Tea Party demonstrations and the Union demonstrations of the past year is the difference between an emergent organization and a traditional hierarchical one. The Tea Party organization is intentionally decentralized in local communities. Unions are designed as centralized concentrations of power.  One body speaking for a host of organizations.

 The difference here is between a centralized and decentralized organizational structure, like that described in Ori Brafman and Rod Beckstrom's book, The Starfish and The Spider. The centralized structure (the spider) is vulnerable at the top. Take down the leader, and the organization suffers significant loss of prestige and power. The decentralized system (the starfish) is not vulnerable at the top, because there is none. In a decentralized system, no one expression controls the fortunes of the whole. The centralized is the industrialized model, and the decentralized, an emergent one. The system that the Progressive ideal and the Capitalist model share is one of centralization. Operating separate from both are independents and small business entrepreneurs. The difference is between a hierarchy of control and a network of collaborative relationships.

The recent rebellions in the Middle East are also examples of this emergent model. The use of cell phone and internet technology to connect people in agile, less structured ways make these rebellions possible, not necessarily successful, but possible.Their desire is for a freedom that they see provided and secured by democracy. When thousands of demonstrators fill the streets of Cairo seeking the end of a repressive regime, their impact is far greater than their numbers. We see a visual counterpoint of the difference between being a nation of free people and one living under an authoritarian government.

Even as the Progressive ideal and the Capitalist model decline, the impetus towards freedom and democracy grows. I heard recently that there are now more nations with democratic governments than at any time in history.  Democracy that grows from a grassroots base is an emergent model. The impact is greater than the sum of its individual parts. In an emergent context, one person's actions can serve as a catalyst for thousands more. For example, the recent uprising in Tunisia was started  when a street merchant Mohamed Bouazizi set himself on fire to protest the abusive treatment by police of his vegetable cart business.

The Network is Emergent

In business, the emergent model has relevance. When a business perceives itself to be a structure of parts, processes and outcomes, following upon the centralized industrial model, then it has a much more difficult time seeing the value that exists in the relational connections that exist both between people and within the structure itself. It is why so many businesses become siloed and turf battles insue.

However, when a business sees itself as a network of interactive individuals, then the whole is greater than the sum of its parts. The result is higher levels of communication, collaboration and coordination.

While the Progressive ideal and the Capitalist model are products of the age of Enlightenment, emergence, freedom and democracy are even older ideas finding new ground and relevance.  In the traditional business organization, their relevance can be seen in two ways.

First, in the freedom of the individual to take responsibility through their own initiative. This perspective harkens back to the ancient Greek democracies where Greek farmers and small business owners participated in the governance and protection of their city-state. For businesses to replicate such an ethos requires a shift in perspective from employees as functionaries of the tasks of the company to a recognition of the potential contribution that each person offers. It is in this sense that each person leads out of their own personal initiative to give their best to the company.

Second, in the emergence of businesses as human communities of shared responsibility. The traditional approach has been to break down the organizational structures into discrete parts of tasks and responsibilities, and to staff to that conception of the organization. This traditional hierarchical approach worked in simpler times when businesses were less global, more homogeneous, and employees less well trained, and had the technology to advance their contributions beyond their individual position in the company.

Today, the environment of business has changed, as the context becomes more complex and change accelerates. Agility and responsiveness are not embedded in structure, but in human choice and in relationships that amplify those shared choices to make a difference. It is the freedom to take initiative to act in concert with others that creates the conditions of successfully managing the challenging environment of business today. The result of a greater emphasis on relationship, interaction and personal initiative is a shift in culture. One only has to select any page in the Zappos.com Culture Book to see the influence of genuine community upon the attitudes and behaviors of the company's workforce.

The Keys to Change

I began this post by saying that we rarely see the end of something coming or the beginning of something new. What I offer here has been germinating in my mind for the past three years. It is still not yet fully formed, and may never be. Yet, I am convinced that the changes that I see happening mean that there is no going back to the halcyon days of the 1990's or even the 1950's.  Business organizations will not long succeed as mechanistic structures of human parts. Rather they must emerge into being communities of leaders, where individual initiative, community and freedom are fundamental aspects of the company's culture

The keys to the future, in my mind, are fairly simple.

1. Leadership starts with individual employees' own personal initiative to make a difference. Create space and grant permission for individual employees to take initiative to create new ways of working, new collaborative partnerships and solve problems before that reach a crisis level.

2. Relationships are central to every organizational endeavor. Create space for relationships to grow, and the fruit will be better communication, more collaboration between people and groups, and a more efficient coordination of the work of the organization.

 3. Open the organization to new ideas about its mission. Identify the values that give purpose and meaning to the company's mission.  Organize around those values that unite people around a common purpose, that give them the motivation to want to communicate better, collaborate more, and coordinate their work with others.  Openness is a form of freedom that releases the hidden and constrained potential that exists within every company.

We are now at the End of an era that is unprecedented in human history. The next era is Beginning, and each of us has the privilege and the opportunity to share in its development. It requires adapting to new ideas, new ways of thinking, living and working. I welcome the change that is emerging, because I find hope that a better world can be gained through its development.

Worshiping Communities - the essential question

One of my New Testament professors in seminary would regularly caution us about the hardening of the categories in our interpreting the Scriptures. As the new Form of Government is implemented through the presbyteries, and as the Fellowship of Presbyterians promotes their vision of a New Reformed Body, I feel that we still must guard against the hardening of the categories as we look to what the PCUSA will be for the 21st century.

My question isn't primarily theological or biblical, but rather social. It is a question of how the church as an organization in society adapts to changes that are influencing us.

So, let's play a little thought game to get at the heart of this issue.

*One million Lebanese gather in Beirut, March 14, 2005, to protest Syrian occupation and the assasination of Lebanese prime minister Rafik Hariri.

The Post-Pentecost Structure

Let's say that right now at the end of the year 2011, Pentecost is happening, not two thousand years ago.  Right now. It may look like the picture above of a crowd of a million people in central Beirut, Lebanon in the spring of 2005.

You and I are present as the Spirit descends upon this random multi-cultural crowd of people gathered in a city square or park in places like Los Angeles, Hanoi or Beirut. On this day, we are present at the spiritual birth of the church.  Not the creation of a new denomination, but the church of Jesus Christ.

How would the media cover the event? What would the Twitter feed of the event be recording? How soon would there be a Facebook page up asking people to like the new social network of Pentecost? How would the dominant religious institutions of our time react? What would be the mainstream religious traditions, if there had been no Christian body for the past two thousand years, until this afternoon?

What do you think the people caught up in the Spirit's appearance would do next?  What do you think would happen tomorrow or the next week? After a year, what do you think would have happened to this group of people? Would they still be together?

More importantly, what organizational form would the people caught up in the Spirit's movement adopt? If the church were born today, what would it look like?  Would it look like a mass uprising or a few people sitting around a table in a coffee shop chatting? Would it look like a downtown, tall steeple church, a mega-church or a house church meeting in a suburban living room?

We have the Acts record to know what happened two thousands years ago. But what about now. The new Form of Government or NRB or any other traditional formalized structure of a denominational church are patterns of church organization that are also logical adaptations to current forms of secular organizations.  As a result, all church structures are products of their historical context. To understand this insight is to recognize that change is not necessarily destructive, but rather how the church adapts to the culture around it.

A Discussion of Structure

One day this past week, I celebrated the 30th anniversary of my ordination as a minister of the word and sacrament / teaching elder. I spent the day with a group of leaders from a presbytery discussing their presbytery's organizational model, and why it wasn't working. Like many presbyteries, they are divided up into regional clusters. The intent was to help this large diverse, geographically scattered presbytery create the conditions for community and shared mission. It hasn't happened like it was designed.

The essential problem, in my opinion, is a widely shared perspective about organizations that has found its way into the church. This adaptation to contemporary organizational norms sees the church as an administrative / programmatic entity created for order, efficiency and top-down accountability. This is the secular corporate model that has been the standard approach to organizations since the end of the Second World War. The PCUSA institutionalized this approach in the reunion of 1983. 

This approach elevates administrative process over human interaction. The result is the creation of an organizational environment of divisive special interests, each seeking to claim preeminence as the core mission of the church.

I am saying that the divisions in the church over the past hundred years are products of organizational design, not simply differences in theology and social / political ideology. The product is disunity in the Body of Christ.

The Structural Shift

Over at my Leading Questions blog, I've been writing for a long time about how change is affecting organizations and leaders. The key posts over the past 18 months are gathered in the compilation, Leadership for the 21st Century, that explores the social and organizational changes that are influencing what we understand the nature of leadership and organizational structure are becoming in the 21st century. Working both sides of the line that separates the church from for-profit businesses, non-profit community organizations, local governments, regulated utilities, healthcare organizations and institutions of higher education, I have come to see that there is an epic shift taking place in society from organizational structures of hierarchy to ones based upon a network of relationships. What I see is are Parallel Structures of Networks of Relationships.

Here's the juxtaposition that I see constituting a shift that is historic and transforming society as a whole on a global scale.

Organizations since the rise of the global empires of three millennia ago have functioned through a structure of hierarchy. As this image describes, hierarchical organizations are built around a leadership structure of institutional authority of delegated responsibility whose purpose is institutional integrity. This is the corporate model that we see designed into virtually every business and government institution in our society.

Functioning in parallel are relationship networks. These networks form around a shared mission or interest. I'm distinguishing these relationship networks from the more common social networks that one can find on Facebook, Google + and the myriad other online gathering points. These relationship networks are missional in nature, and are governed by the values that inform that mission. Participation in these networks is based on personal initiative to contribute. As a result, these networks are based upon a leadership structure of shared mission, shared responsibility, personal integrity and initiative to make a difference that matters.

These parallel structures of networks of relationships have always been present in the church.  They are what I see in this guide to 21st Century Congregational Distinctives and the shifts that I see taking place in congregations.

Understanding Parallel Structures

The key to understanding our future as a church and a denomination is understanding how these parallel structures function as worshipping communities.

A parallel structure is not a replacement structure, at least not by intention.

We can see parallel structures throughout the church. The Fellowship of Presbyterians is a parallel structure. The overseas mission work of a presbytery is a parallel structure. The ministry to the homeless in the congregation where my family worships is a parallel structure. The choir in almost every church is a parallel structure.

These structures provide a way for people to gather around a common interest of shared mission. It is how our diversity as a church functions. These are relationship networks that provide what I observe people saying about what they want from their life.

People want their lives to be Personally Meaningful, Socially Fulfilling and Make a Difference that Matters.

People want their values to matter and a purpose to their lives. They want their relationships to be healthy, respectful and caring. And they want to make a difference that matters.

I'm convinced that we need to structure our congregations, as well as our businesses, schools, community organizations and government organization to help people achieve these goals for themselves.

The idea of the PCUSA creating 1001 worshiping communities during the decade is an attractive one to me. It is because I see in this simple goal a way to elevate parallel structures of networks of relationships as places of worship, mission and community that create opportunities for people to find the church a place of Personal Meaning, Social Fulfillment and where their contributions make a difference that matters in the context of shared mission in Jesus Christ.

However, if this vision that I have is to be achieved, it means that we have to change some of our understandings of what church structure means.

A Reforming Structure

The organizational world outside of the church is changing. It is adopting a network perspective where relationships of shared mission and responsibility are their core organizing principle. The old corporate model is failing. The emerging paradigm is the network of relationships. This model puts a premium on personal initiative, creativity and commitment to contributing. The old hierarchical system discouraged initiative in favor of compliance. 

Networks of relationships provide a way for people to become engaged in the full mission activity of the organization. The stronger the relational interaction, the stronger the organization, and greater the opportunities for impact.  This is true in the church as it is in the business world.

For example, in my presbytery, two of our mission endeavors are partnerships with a Guatemalan presbytery and with a hospital in Malawi.The significance of these partnerships is that the Guatemalan churches are financially supporting the mission in Malawi. Shared mission, shared responsibility and the result shared impact as the church.

People involved in these mission partnerships find their faith strengthened, their skills of ministry expanded, and their perception of God's work in the world broadened through their involvement. As a network of relationships, they are functioning as a worshiping community.

The same can be said for the campus ministries that I serve with through the North Carolina Presbyterian Higher Education Ministries.  They are very much are like mini-congregations with programs of worship, fellowship, faith development and mission outreach.

Each of these mission endeavors are parallel structures aligned with a board, a church and in many cases through a presbytery. Each one has aspects of faith development, worship and service as a part of their program. Each is a network of relationships functioning as a worshiping community.

The Structure of Future

Here are my convictions about the future structure of the church. These are not predictions. Rather what I see is how we can adapt to a 21st century social context that is unlike the last century.

1. Relationships precede structure.

2. Connectionalism first must be relational if a connection system of governance is to work.

3. Presbyteries are the key to strengthening the connectional relationship between people and churches.

4. Worshipping communities are networks of relationships of people who are personally engaged in faith development, take personal initiative to contribute, and build relationships of shared mission and responsibility to live out the Great Ends of the Church.

5. As a denomination, we'll be smaller with greater impact, as we become more missional as a church.

The essential question of what will the structure of the PCUSA look like in the future I believe is answered in the development of parallel structures of networks of relationship of shared mission and responsibility as worshipping communities in Jesus Christ.

If Pentecost was to take place today, I believe this is what we would see. Networks of Relationships as Worshipping Communities of Shared Mission.

This is our future.

 *http://www.calpeacepower.org/0201/images/Lebanon_overview_bg.jpg