Servant Leadership Presentation - UNCA
1. SERVANT LEADERSHIP
A Presentation to student leaders at the University of North Carolina at Asheville
By Dr. Ed Brenegar / Community of Leadership Institute
March 23, 2005
2. "If they lied to me, they don't
respect me.
If they don't respect me, how can they love me?“
Commodus
Gladiator, 2000.
3. "It begins with the natural feeling
that one wants to serve, to serve first. Then conscious choice brings one
to aspire to lead. ... The difference manifests itself in the care taken by the
servant - first to make sure that other people's highest priority needs are
being served."
Robert
Greenleaf
from The
Servant as Leader, 1970
4. What’s the Test? How do we know it works?
“… do those served grow
as persons; do they, while being served, become healthier, wiser, freer,
more autonomous, more likely themselves to become servants?”
Robert
Greenleaf
from The
Servant as Leader, 1970
5. What does this have to do with leading
organizations?
6. Why Participate At ALL? What Do People Want?
7. Respect
Trust
Honesty
8. The Traits of a Servant Leader
by
Robert Greenleaf
from
The Servant as Leader.
Initiative
“…the leader needs more than inspiration. He ventures to say, “I will go; come with me!” He initiates, provides the ideas and the structure, and takes the risk of failure along with the chance of success. He says, “I will go, follow me!” when he knows that the path is uncertain, , even dangerous. And he trusts those who go with him.” Greenleaf, The Servant as Leader.
Intelligence and
Foresight
“The leader needs two intellectual abilities … to have a sense for the unknowable and be able to foresee the unforeseeable.” Greenleaf, The Servant as Leader.
Perception
Awareness of opportunities, resources and see what is happening with some objectivity.
9. The Behaviors of a Servant Leader
by Robert Greenleaf
Trust
Listening
and Understanding
Acceptance
and Empathy
Power and
Authority
10. Applying Greenleaf’s
Perspective by
John Sullivan / Servant Leadership Ministries
from Servant
First! Leadership for the New Millenium
Accepts unlimited
liability for others
“The lead allows followers the freedom to make mistakes while accepting them as they are. He deflects praise to subordinates and accepts criticism from superiors for mistakes made by followers under his authority.” John Sullivan, Servant First!, p.80.
Knows self well
Holder of a liberating vision“A servant leader is confident in his abilities and strengths. He recognizes his own weaknesses and works to improve them. He has the confidence to all others to make decisions and even to make mistakes.” Sullivan, p.80-81.
“Servant leaders are visionaries who are able to see beyond the here and now into the future and are able to lead others toward that vision.” Sullivan, p.81.
User of persuasion
“Servant leaders strive for consensus through persuasion. They are open to the ideas of their followers and recognize that they don’t have all the answers. Rather than force an issue by coercion, they will attempt to persuade their followers of the benefits of their solution. The result will be commitment to the decision on the part of the followers, not just compliance.” Sullivan, p.81.
Builder of
community
“The servant leader builds community by caring for her followers and encouraging them to care for others, too. She builds trust by being trustworthy. The result is an organization that holds the needs of its people equally important to the needs of the organization.” Sullivan, p.81.
Uses power
ethically
“The servant leader uses power to promote the good of the whole and not for self-promotion. However, he is a pragmatist who recognizes that sometimes power is needed to bring about change but he does so with the highest ethical standards.” Sullivan, p.81.
11. Resources:
The
Greenleaf Center for Servant Leadership
www.greenleaf.org
John J. Sullivan / Servant Leadership
Ministries
www.servantleadershipministries.org
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